At Meet Jade, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.

1. Does Meet Jade ship to my country?
We ship to almost every country in the world except the following ones, due to shipping restrictions. We’re sorry and will keep working on this.

2. How much does shipping cost?

Minimum shipping cost is US$7. We charge 8% of total order cost as shipping cost for Standard shipping. If you choose Express shipping, we charge 10% of total order cost as Express shipping cost. Express shipping is only available in selected areas.

3. How long will it take for my order to arrive?

Total delivery time = Processing time + Shipping time

(not including customs delays, weekends, holidays, and any unforeseen circumstances)

Delivery Time

• Order Processing: 2-4 Business Days.
• Standard Shipping Time: 10-14 Business Days.
• Express Shipping Time: 7-12 Business Days.

Wrong Shipping Information

• If you have left the wrong shipping address or contact information, please contact our customer service as soon as possible.
• Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
• Contact us at meetjadeshop@gmail.com

4. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding shipment tracking information.

5. What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at meetjadeshop@gmail.com. We’ll either resend a new one to you or give you a full refund.

6. For help & inquiries, you can contact us in the following ways:

Facebook: @Meet Jade玉见

Instagram: @meet_jade_shop

E-mail: meetjadeshop@gmail.com